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If you have any issues installing or using your GlobalProtect VPN software please submit an VPN Access & Troubleshooting service ticket. When the VPN box comes up click the Disconnect button near the bottom of the box: When you are done using the CSUMB GlobalProtect VPN you can disconnect by clicking the globe icon in the system tray. turns to Connected you are connected to the CSUMB GlobalProtect VPN.įor more information on how to connect to your CSUMB network drives after connecting to the VPN:

If you click back on the GlobalProtect Icon you can watch it connect:.

After entering the correct username and password the okta box will disappear.

Enter your CSUMB username (Otterid) and password, then select the Sign In button.

After a few minutes you should be presented with the okta login window:.

#Globalprotect vpn download windows install#

Double-click the GlobalProtect64 installer icon and click Next to run through the installer to install the software on the computer.Ĭonfiguring and connecting GlobalProtect VPN for windows:.

It will usually be in the downloads folder (or other folder as specified by your web browser).

Find the GlobalProtect64 installer on your computer.

Download the software for your computer: GlobalProtect VPN for Windows.

For personally owned computers you can download the software.

If you have problems doing it yourself, you can submit a software install service ticket to get the GlobalProtect Client VPN software installed or updated by an IT technician.

For CSUMB owned/managed computers, you can use our self-service software installation services for Windows to install GlobalProtect Client VPN software.

Disconnect from the CSUMB GlobalProtect VPNĭownload and Install the software for Global Protect VPN:.

Configure and Connect to the CSUMB GlobalProtect VPN.

Download and Install the GlobalProtect VPN software.

In this brief guide you will learn how to: GlobalProtect VPN for Windows requires Windows 10. GlobalProtect VPN is not compatible with Windows 7 and has not yet been tested/certified for use with Windows 11. A VPN connection also allows the user to send and receive data remotely across public networks as if they were physically connected to the CSUMB network. This service also provides additional security protection for your device when you are not on the CSUMB network. GlobalProtect VPN allows you to access secure CSUMB resources from off-campus.

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The VPN may update itself upon first connection, which will close and reopen the VPN, it will ask you to sign in again to connect.GlobalProtect VPN (Virtual Private Network) is the software required to access the CSUMB network remotely. Tick the box to always remember your decision then accept. You may see another prompt from your browser asking permission for it to interact with the Global Protect VPN. You can disconnect from the same Icon in the taskbar. You will then see an authentication message, and the VPN will show as connected.

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You can add additional ways to receive the code (e.g. You will be prompted for an one time athentication code, which by default will be sent to the personal email address you provided us when you registered with us. Use your University username and password e.g. If not already in the taskbar the program might be closed, you can find it from the start menu by typing GlobalProtect.Ī web browser will open prompting you to log in. You can find it by clicking the up ( ^) arrow in your task bar and clicking the global protect icon. Enter .ukīy default the VPN will open when the computer starts up. When you open the VPN for the first time after installing you will be asked to enter a portal address. When you first open the VPN you will be asked to enter a portal address.Open the VPN from the icon tray, clicking the up arrow and selecting the globe icon.You will be presented with download options, pick the one that matches your operating system, download and install it.This will be sent by default to the email address you provided when you registered with the University You will be asked to enter a One-Time Authentication Code.Sign in with your student username and password.

If you have any issues connecting to the VPN please visit one of the IT desks around campus or contact us on +44(0)239284 7797 8.00am - 8.00pm Monday - Saturday. These password are only usable for a limited time and you will probably be familiar with this method when signing into your bank or other websites. This involves being sent a code via a secure method to ensure that only you are able to sign in using your login details. In order to sign into the VPN you will now need to use multi-factor authentication (MFA) using a Time-based One Time Password (TOTP) each time you log in.

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If you have upgraded from windows 10 and already had the GlobalProtect VPN installed, it will still be installed. These and VPN instructions for other devices can also be found on our VPN page